Software built for mobile phone repair
Cracked screens, dead batteries, water damage, charging faults — RepairKeeper handles every mobile phone repair from intake to collection. Track IMEI numbers, manage parts stock, and keep customers updated automatically.
14-day free trial on every plan. Card required, cancel before day 14.
Everything a mobile phone repair shop needs
From the moment a customer hands over their phone to the moment they collect it — RepairKeeper handles every step of the mobile repair workflow.
IMEI & serial tracking
Record IMEI numbers and serial numbers on every device. Link devices to the asset registry to track repair history across multiple visits.
Multi-device tickets
Customer drops off a phone and a tablet? One ticket, two devices. Each tracked independently with its own status, diagnosis, and parts.
Auto-status updates
Order a screen? The device moves to 'Awaiting Parts' automatically. Screen arrives and is allocated? It advances to 'In Repair'. No manual updates.
Screen & battery stock
Track LCD screens, batteries, charging ports, and flex cables across locations. Know exactly what is in stock before you promise a turnaround time.
Customer tracking page
Customers get a unique link to follow their repair in real time. Fewer 'is my phone ready?' calls. They can view progress, quotes, and pay invoices online.
Automatic email updates
Customers receive email notifications when their ticket is created, when statuses change, and when their phone is ready for collection. No manual messaging needed.
Condition notes & photos
Record device condition at intake — existing scratches, dents, and damage. Photograph devices to protect yourself and set clear expectations with the customer.
Quick quotes & invoicing
Quote a screen replacement in seconds. Get customer approval, then convert to an invoice. Customers can pay online via Stripe from their tracking page.
Label printing with QR codes
Print adhesive labels with QR codes, ticket reference, IMEI, device info, and fault description. Stick it on the device bag for instant identification.
The mobile phone repair workflow — automated
RepairKeeper automates the repetitive parts of running a mobile phone repair shop. Statuses move themselves, customers stay informed, and you focus on the repair.
-
Intake & booking
Customer drops off their phone. Capture IMEI, fault description, passcode, and accessories. Take an intake signature. The device is automatically booked in.
-
Diagnosis & quoting
Diagnose the fault, add it to the ticket, and generate a quote. The customer can approve the quote from their tracking page — no phone call needed.
-
Parts & repair
Add a screen or battery from your inventory. If it is in stock, it is allocated instantly. If not, order it — the device moves to 'Awaiting Parts' automatically.
-
Collection & payment
When the repair is complete, the customer is notified automatically. They can pay online via Stripe or in-store. Capture a collection signature to close the loop.
Screen replacement — OLED fitted, tested, passed QC
IMEI: 353456789012345
Battery replacement — new cell installed, calibrated
IMEI: 357891234567890
Both devices ready — customer notified automatically
Let customers come to you
Embed a booking widget on your website and give customers a self-service experience from enquiry to payment.
Embeddable booking widget
Add a branded enquiry form to your website. Customers describe their phone fault, provide contact details, and submit. Enquiries land as leads in your dashboard.
Real-time tracking page
Every ticket generates a unique public URL. Customers can see device statuses, public notes, estimated costs, and collection timelines — no login required.
Online payments
Customers can pay invoices directly from the tracking page via Stripe. Payment status updates automatically in RepairKeeper. No manual reconciliation.
Automated notifications
Customers receive emails when their ticket is created, when statuses change, and when their phone is ready. Configurable per-customer opt-out preferences.
Spam protection
The enquiry form includes honeypot and time-trap spam protection. Real customer enquiries get through; bots get blocked.
API for custom integrations
Connect RepairKeeper to your website, chatbot, or AI agent via the REST API and webhooks. Automate ticket creation, status updates, and customer notifications.
Built for UK mobile phone repair shops
RepairKeeper is built by a UK developer, priced in GBP, and includes VAT support out of the box. Most repair shop software is US-focused. RepairKeeper is purpose-built for the way UK mobile phone repair shops work — from GBP invoicing to customer-facing tracking pages that respect your brand.
GBP pricing & invoicing
Prices, invoices, and quotes all in pounds sterling. VAT registration and configurable rates included.
UK-hosted SaaS
Web-based — works on any device. No US-centric assumptions or irrelevant features. Designed for British repair businesses.
GDPR-aware
Customer data handling, per-customer email preferences, and audit logging to help you stay compliant with UK data protection requirements.
Explore more features
Repair ticket software
Deep dive into RepairKeeper's ticket management system — statuses, signatures, scheduling, and more.
Learn moreInventory & stock management
Track screens, batteries, and parts across multiple locations with automatic allocation.
Learn moreRepair booking software
Let customers book repairs online with deposit payments and availability controls.
Learn moreMobile phone repair questions
Can I track IMEI and serial numbers for mobile phone repairs?
Yes. RepairKeeper lets you record serial numbers and IMEI numbers on every device within a ticket. You can also link devices to the asset registry for repeat repair tracking across multiple visits.
Does RepairKeeper support screen and battery repair workflows?
Yes. RepairKeeper's inventory system tracks screens, batteries, charging ports, and other mobile phone parts across multiple locations. When you add a part to a ticket, the device status advances automatically — so a screen replacement moves from 'Awaiting Parts' to 'In Repair' without manual updates.
Can my customers track their mobile phone repair online?
Yes. Every ticket generates a unique tracking link. Customers can check their device status, see public notes, view quotes, and pay invoices online — all without calling your shop.
Is there a free trial for mobile phone repair shops?
Yes. Every paid plan starts with a 14-day free trial — including Solo at £12/month with 75 tickets, ideal for a one-person mobile repair shop. You add card details at signup but aren't charged until day 14, and you can cancel any time before then.
Can I embed a booking form on my phone repair shop website?
Yes. RepairKeeper provides a public enquiry form you can embed on your website. Customers describe their phone fault, provide contact details, and submit. Enquiries land as leads in your dashboard with spam protection built in.
Ready to run your mobile phone repair shop properly?
Join mobile phone repair shops across the UK already using RepairKeeper to manage tickets, track parts, and serve customers. Start your 14-day free trial — cancel any time before day 14 and you won't be charged.
Card required — cancel any time before day 14 and you won't be charged. See pricing.